With the amount of Customer Relationship Management (CRM) software on the market, your attention might be on which product you would prefer before deciding on one. Most of them provide dramatic features which work speedily to look substantially better than others… so which one will serve your dynamic requirement is an important issue that needs to be addressed.

Our CRM software developed on PHP and My-SQL platform provides a comprehensive solution which includes all the business processes and tracking of customer issues. In today’s scenario, when business operations are handled in a diversified manner, they need to be centralized and readily accessible to their employees, in order to avoid search apprehensions. This is useful especially if different people are associated with one task. Our CRM product provides tracking of customer issues from the executive level to the CEOs levels in deciding the business strategy with numerous reports generated by CRM.

The kind of sophistication which PHP technology provides ensures that application works in conjunction with the actual operation of the enterprise – as much as possible and helps the users in business operations. The rich features of My-SQL in handling large database volume with PHP’s web enabled help our CRM product to create a friendly interface even useful for a lay person to operate.

Currently, our CRM software blends all the functionalities in a seamless manner required to manage the business information through a user-friendly tab. It offers the most effective business solutions required by your managers, executives and users to monitor and to act upon situations in real time with complete transparency in the operations using overall details maintained in the application. It is a unique solution which successfully integrates the versatile relationships within the communities of manufacturers and representative firms. The system allows the business partners to communicate remarkably well and formalize the business operations within the manufacturer-representative relationship, encouraging competence and reckoning visibility across the organization.

• Customer Relationship Management
• Sales Force Automation
• Customer Service Tracking and
• Corporate Calendar

Customer Relationship Management:

• Allows the user to create an account and displays the list of Accounts maintained in the organization. You can view and search partner accounts if required.
• View the history of Notes or Attachments with respect to the particular account.
• Create your own contacts, opportunities, quotes in relation with the account.
• Schedule your task, meeting or call in affiliation to any selected account.

Sales Force Automation:

• View the Partner Opportunities and Quotes and create your own opportunities and share them with the partners
• View the Territory updates and utilize sales force for promoting products and increasing sales activities
• View your ongoing projects status and schedule tasks accordingly
• Maintain a library of Quotes and Documents to keep a copy for your reference
• Maintain a dashboard with clear-cut graphical representation of Sales projected and status till date.
• Track your consignment and ensure safe delivery
• View the Partner information and utilize it to encourage business and harmonize your relationship

Customer Service Tracking:

• Maintains and keeps track of the customer issues.
• View Partner cases and share it with them
• Assign Subject, Product Line and description to your cases
• Categorize the issue with respect to manufacturer, end customer, distributor and contractor.
• Assign medium, high or low Priority to your cases with identification date

Corporate Calendar:

• Schedule your meetings, calls and tasks using the calendar option
• Organize your Schedule daily, weekly, monthly and yearly
• Allow your schedule to share with other users of the same organization